Privacy Policy

Last updated: December 21, 2024

Introduction

Swary ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ride dispatch and tracking platform.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name, email address, and phone number
  • Account credentials (username and encrypted password)
  • Company information for dispatch users
  • Profile information for drivers and clients

Google OAuth Data

When you sign in with Google, we may receive:

  • Your Google account email address
  • Your name and profile picture
  • Basic profile information

We only request the minimum permissions necessary and use this information solely for authentication purposes. We do not access your Google Drive, Gmail, or other Google services without explicit additional consent.

Location Data

For drivers using our mobile app, we collect location data to enable real-time tracking and ride coordination. This data is only collected when the driver app is active and in use.

Usage Information

We automatically collect information about your interaction with our services, including:

  • Device information (type, operating system, browser type)
  • IP address and general location
  • Pages visited and features used
  • Time and date of access

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and manage ride bookings and dispatches
  • Facilitate communication between dispatchers, drivers, and clients
  • Send operational notifications and updates
  • Authenticate users and prevent fraud
  • Comply with legal obligations
  • Analyze usage patterns to enhance user experience

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Within Your Organization: Company administrators can view information related to their drivers and rides
  • Service Providers: We work with third-party services for hosting, analytics, and email delivery
  • Legal Requirements: When required by law or to protect our rights and users' safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All passwords are hashed using industry-standard encryption, and data transmission is secured using SSL/TLS protocols.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Ride history and activity logs are retained for operational and compliance purposes.

Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Request correction of inaccurate data
  • Request deletion of your account and associated data
  • Opt out of promotional communications
  • Revoke Google OAuth permissions at any time through your Google account settings

To exercise these rights, please contact us at support@swary.app.

Third-Party Services

Our service integrates with third-party services including:

  • Google Maps: For location services and navigation
  • Google OAuth: For authentication (optional)
  • Resend: For email notifications
  • Stripe: For payment processing (if applicable)

These services have their own privacy policies, and we encourage you to review them.

Children's Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@swary.app
Website: swary.app